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Thin Film Metrology sales and service locations throughout Europe. Please contact us by e-mail, telephone or by Fax for more details of the products and services described in this web site.
Thin Film Metrology
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Contact
Us
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United Kingdom: John
P Kummer Ltd |
Thin Film Metrology. We are dedicated to the needs of the European Industry. We have been introducing advanced test and metrology tools to Europe for over twenty years.
The John P Kummer group was established in Switzerland in 1975 as a specialist distributor of equipment for the semiconductor industry. As the company responsible for the European introduction of Tencor Products, the group grew quickly and added first a German Office in 1978, followed by French and United Kingdom branches in 1984 and 1989 respectively.
In the mid to late 1980s, the group moved into the area of process equipment, backed by a large service organisation operating from our German office. This policy has been gradually reversed over the first half of the 1990s and we have returned to our roots in test, metrology and inspection. This remains our speciality. To ensure high levels of service support we have developed a network of relationships with both our principals and dedicated service companies. This flexible architecture permits us to offer what the customer really wants.
Continuity. As technology changes, we aspire to remain in touch. Our office owner-managers have been in their respective positions for many years and have the experience which matters when things are changing fast.
Investment. We take seriously our position at the leading edge of We invest heavily in information technology and telecommunications to permit the use of the best methods of communication. We also re-invest through our participation in SEMICON/Europa where we were a founding exhibitor. We maintain product knowledge through visits to all our principals for regular training. We also visit many of the important trade shows such as SEMICON/West.
Our objective is simple: we aim to take a product, sometimes at an early stage in its development, and find customers for it. For more mature products the principle is the same; we introduce them at the level appropriate in the European Market. We offer support in marketing, public relations, exhibitions and after sales.
Our Responsibility to Manufacturers. We are responsible members of the European industry. Our relationship with our customers are defined by the fact that even though our dealings with a particular supplier may end when a product reaches a certain level of market penetration, our responsibility to the customer does not. We never take our customers for granted.
Reliability. As the primary point of contact for our customers we must be there when needed. We do not work at arm's length from our suppliers and customers as we want to be fully included in the sales process. Our procedures and organisation, as well as our record-keeping and standard of communication, reflect this.